Peterlee Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Usage of Your Data

Your personal information serves these key purposes:

• Service Provision in Peterlee:
  • Handling your vehicle rental reservations and contracts is a key function. We confirm your identity and check that you fulfill our rental criteria. Our team assists with the collection and return of your vehicle. We also manage payment processing, including deposits and any applicable fees.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Delivering booking confirmations, service updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about modifications to our services or policies.
• Marketing Preferences in Peterlee:
  • We will send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out at any time.
• Service Enhancement in Peterlee: Our Commitment:
  • Evaluating website interactions to refine user experience and service capabilities. Researching to optimize our vehicle selection and service offerings.
• Legal Compliance in Peterlee:
  • Adhering to local legal, regulatory, and tax obligations. Preventing fraudulent activity and maintaining service security. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Service Partners in Peterlee: We engage third-party partners, including payment processors, IT support, and maintenance services, to support our operations. They are contractually required to safeguard your information.

Your personal information is not sold to third parties.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, no method of internet transmission or electronic storage guarantees complete security.

Data Storage Duration

We keep your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we retain data depends on the specific type of information and the context in which it is processed.

Your Rights in Peterlee

Your rights under UK data protection law in Peterlee

• Accessing Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings to align with your comfort level.

Policy Changes

This Privacy Policy may be revised to align with changes in our operations or regulatory obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we manage your information.

Contact Us in Peterlee

For inquiries regarding our Privacy Policy or data practices, please reach out: